Shipping and After Sales Service

We have over 7 years of export and offer secure shipping options with reliable freight forwarders with whom we have been cooperating for many years.
If you have any questions or concerns about shipping and importing, just send us an email and we will get right back to you.

Shipping Times

On average, our lead times for all machines* is about 7 days.

* Lead time for ZY-P01 Automatic PVC label machine: 15 days
* Lead time for ZY-P05 Automatic car mat machine: 60 days

Shipping Details

Terms: We can offer EXW, FOB and CIF

Packaging: Outer packaging is by secure, industry standard export wooden case. Inner packaging is protective stretch film. All items are guaranteed to arrive well-protected.

Port: We ship from Shenzhen, Guangzhou and Hongkong ports

After Sales Service

If you have any questions about your machinery upon delivery, we offer an excellent after sales service policy. We can offer help with setting up and installing your machine, finding an ideal place to put your machine and optimising it for peak performance. For details, email us at support@zymachines.com

The Zhenying After Sales Support Team

The Zhenying After Sales Support Team is ready to assist you

The Zhenying After Sales Support Team is ready to assist you.